/* ALDEEB Tools V137.0 — AI customer service admin workspace */
.aai-wrap{direction:rtl;color:#192334;font-family:inherit}
.aai-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:15px}
.aai-kicker{font-size:11px;letter-spacing:.14em;font-weight:900;color:#d71920;text-transform:uppercase}
.aai-head h2{margin:4px 0 6px;font-size:25px;color:#172235}
.aai-head p,.aai-muted{color:#68778b;font-size:13px;line-height:1.8;margin:0}
.aai-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.aai-btn{border:1px solid #d8dee7!important;border-radius:10px!important;background:#fff!important;color:#182234!important;padding:9px 13px!important;font-weight:800!important;cursor:pointer}
.aai-btn.primary{background:#d71920!important;border-color:#d71920!important;color:#fff!important}
.aai-btn.dark{background:#17263d!important;border-color:#17263d!important;color:#fff!important}
.aai-btn:disabled{opacity:.55;cursor:not-allowed}
.aai-tabs{display:flex;gap:7px;flex-wrap:wrap;margin:12px 0 16px;padding:7px;background:#f1f4f7;border:1px solid #e0e6ed;border-radius:13px}
.aai-tabs button{border:0!important;background:transparent!important;color:#526174!important;border-radius:9px!important;padding:9px 13px!important;font-weight:800!important;margin:0!important}
.aai-tabs button.active{background:#d71920!important;color:#fff!important;box-shadow:0 5px 14px rgba(215,25,32,.16)}
.aai-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:14px}
.aai-kpi{background:#fff;border:1px solid #e1e6ed;border-radius:14px;padding:13px;box-shadow:0 5px 18px rgba(16,28,45,.04)}
.aai-kpi small{display:block;color:#718096;font-size:12px}.aai-kpi b{display:block;color:#192334;font-size:25px;margin-top:4px}
.aai-panel{background:#fff;border:1px solid #e0e6ed;border-radius:15px;padding:14px;margin:12px 0;box-shadow:0 5px 18px rgba(16,28,45,.035)}
.aai-panel h3{margin:0 0 10px;color:#1b2738;font-size:17px}
.aai-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.aai-platform{border:1px solid #e0e6ed;border-radius:13px;padding:13px;background:linear-gradient(180deg,#fff,#fafbfd);min-width:0}
.aai-platform-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}
.aai-platform-head strong{font-size:15px}.aai-status{font-size:11px;border-radius:999px;padding:5px 9px;background:#f1f3f6;color:#5b6878;font-weight:900}.aai-status.on{background:#e9f7ef;color:#167447}.aai-status.warn{background:#fff6df;color:#865d00}
.aai-field{display:flex;flex-direction:column;gap:5px;margin:9px 0;min-width:0}.aai-field label{font-weight:800;font-size:12px;color:#344256}.aai-field input,.aai-field textarea,.aai-field select{width:100%;box-sizing:border-box;border:1px solid #cbd4df!important;border-radius:9px!important;background:#fff!important;color:#172235!important;padding:9px 10px!important;min-width:0}.aai-field textarea{min-height:90px;resize:vertical}.aai-field input[type=checkbox]{width:18px!important;height:18px!important;accent-color:#d71920}.aai-check{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:800;margin:8px 0;color:#334155}
.aai-note{padding:11px 13px;border:1px solid #f0d7a3;background:#fff9eb;color:#6c551e;border-radius:11px;line-height:1.8;font-size:12px;margin:11px 0}.aai-ok{padding:11px 13px;border:1px solid #bfe5cc;background:#effaf3;color:#176a3c;border-radius:11px;line-height:1.8;font-size:12px;margin:11px 0}.aai-error{padding:11px 13px;border:1px solid #f1c4c4;background:#fff2f2;color:#a1121a;border-radius:11px;line-height:1.8;font-size:12px;margin:11px 0}
.aai-copyline{display:flex;gap:7px;align-items:center}.aai-copyline input{direction:ltr;text-align:left;flex:1;min-width:0}
.aai-table-wrap{overflow:auto;border:1px solid #e4e8ee;border-radius:11px}.aai-table{width:100%;border-collapse:collapse;min-width:650px;font-size:12px}.aai-table th,.aai-table td{padding:9px;border-bottom:1px solid #edf0f4;text-align:right;vertical-align:middle}.aai-table th{background:#f6f8fa;color:#4d5b6e}.aai-table td input,.aai-table td select{max-width:160px;padding:7px;border:1px solid #d6dde5;border-radius:7px;background:#fff;color:#172235}
.aai-inbox{display:grid;grid-template-columns:minmax(260px,34%) minmax(0,1fr);gap:12px;min-height:440px}.aai-conv-list{border:1px solid #e1e7ed;border-radius:13px;overflow:auto;max-height:650px;background:#fff}.aai-conv-item{display:block;width:100%;text-align:right;border:0!important;border-bottom:1px solid #edf0f3!important;border-radius:0!important;margin:0!important;padding:12px!important;background:#fff!important;color:#1d293b!important;box-shadow:none!important}.aai-conv-item.active{background:#fff3f3!important;border-right:4px solid #d71920!important}.aai-conv-item b{display:block;font-size:13px}.aai-conv-item small{display:block;color:#6d7888;font-size:11px;margin-top:4px;line-height:1.6}.aai-conv-detail{border:1px solid #e1e7ed;border-radius:13px;background:#fff;display:flex;flex-direction:column;min-width:0;overflow:hidden}.aai-conv-head{padding:12px;border-bottom:1px solid #e9edf2;display:flex;justify-content:space-between;gap:8px;align-items:center;flex-wrap:wrap}.aai-conv-messages{padding:13px;display:flex;flex-direction:column;gap:9px;overflow:auto;min-height:300px;max-height:500px;background:#f8fafc}.aai-bubble{max-width:min(88%,620px);padding:10px 12px;border-radius:13px;line-height:1.8;font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere}.aai-bubble.in{align-self:flex-start;background:#fff;border:1px solid #e1e6ed;color:#223047;border-top-right-radius:4px}.aai-bubble.out{align-self:flex-end;background:#eaf6ee;border:1px solid #cee8d6;color:#183e2a;border-top-left-radius:4px}.aai-bubble.internal{align-self:center;background:#fff7e6;color:#73551c;border:1px dashed #e8d19d;font-size:11px}.aai-bubble small{display:block;color:#758195;font-size:10px;margin-top:5px}.aai-reply{display:flex;gap:8px;padding:11px;border-top:1px solid #e9edf2}.aai-reply textarea{flex:1;min-width:0;min-height:48px;max-height:120px;resize:vertical;border:1px solid #ccd5df;border-radius:10px;padding:9px;color:#172235;background:#fff}.aai-empty{padding:25px;text-align:center;color:#738196;background:#fafbfd;border:1px dashed #d9e0e8;border-radius:12px;font-size:13px}
.aai-knowledge-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.aai-span-2{grid-column:1/-1}.aai-row-actions{display:flex;gap:6px;flex-wrap:wrap}.aai-row-actions button{padding:6px 9px!important;font-size:11px!important;margin:0!important}
.aai-link{color:#b5121a!important;font-weight:800;text-decoration:underline}
@media(max-width:850px){.aai-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.aai-grid{grid-template-columns:1fr}.aai-inbox{grid-template-columns:1fr}.aai-conv-list{max-height:240px}.aai-conv-messages{min-height:220px}}
@media(max-width:540px){.aai-kpis{gap:7px}.aai-kpi{padding:10px}.aai-kpi b{font-size:21px}.aai-knowledge-form{grid-template-columns:1fr}.aai-span-2{grid-column:auto}.aai-head h2{font-size:21px}.aai-tabs{gap:4px}.aai-tabs button{padding:8px 9px!important;font-size:11px!important}}